Know Your Rights!
In terms of the law and certain regulations, underwriters are obliged to inform their policy holders of their rights.
The following is a list of some of those rights. The exact number of rights published and their descriptions will vary from Underwriter to underwriter.
However, the list below will give you a good understanding of your rights and can serve as a standard to evaluate the number and'type or rights published by other underwriters – the more and the more detailed, the better.
The rights:
The following is a list of some of those rights. The exact number of rights published and their descriptions will vary from Underwriter to underwriter.
However, the list below will give you a good understanding of your rights and can serve as a standard to evaluate the number and'type or rights published by other underwriters – the more and the more detailed, the better.
The rights:
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2. 3. 4. 5. 6. 7. 8. 9. 10. |
Make sure you buy the policy of your own free will.
Please ensure that the information you have supplied in applying for the policy is correct and is in no way misleading or false or incomplete. You have the right of disclosure of all fees and premiums charged for the policy/insurance cover. Do not sign any blank or partially completed forms of any kind. Keep notes of what was said to you regarding this insurance policy. You are entitled to free copies of all the documentation related to this insurance policy. Most of the documentation including the policy wording is freely available on the website www.XXXXXXXX.xxxxxx You have the right to cancel the policy within (number) days of inception for whatever reason. Thereafter, you may cancel it giving (number) days’ notice as per Clause (number) of the policy. The policy/contract of insurance cannot be changed or cancelled unless you are timeously notified thereof in writing which may be done by email at the email address you have supplied in your application for the policy. Premiums are collected by debit order from the account you have detailed in your application for the policy. You must verify that the correct premiums are so debited. You have the right to be given the reasons for the repudiation of a claim in writing which may be done by email at the email address you have supplied in your application for the policy. Should you have any complaint about any party involved in the procurement or administration of the policy/contract of insurance, or about a claim or an enquiry by you, you may contact the following parties for any suspicious or fraudulent activity related to your insurance: |
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FAIS Ombudsman
P.O. Box 74571 Lynwood Ridge 0040 Tel.: (012) 470 9080 Fax: (012) 348 3447 |
Short Term Insurance Ombudsman
P.O. Box 32334 Braamfontein 2017 Tel.: (011) 726 8900 Fax: (011) 726 5501 |
Fraudline
0860002526 |
If you have any other questions relating to Pet Medical Insurance, Munro would love to hear from you. Just click here to go to the Q & A Page or visit Genric Pets website. www.genricpet.co.za
We have all had a dog of our own that barks or have had a neighbour with an intensely annoying barking dog. One that starts barking at around midnight and barks for the whole night or barks as soon as it’s owner switches on the lights in the morning - only he happens to work odd hours and goes to work at 04:00am.
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Most of us that live with a dog have a decent understanding of what our dog wants. However, when one really looks at body language it is a language, and one that we can learn so that we can see the first signs of fear, aggression etc, before the more obvious signs become clear
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Gives you an excellent understanding about what all the terms in Pet Medical Insurance actually mean.
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